General Terms and Conditions

📜 GENERAL TERMS AND CONDITIONS – PREMIUM BRAND DROPSHIPPING

Version 1.0 – 2025

Article 1 — Definitions

In these general terms and conditions the following terms are understood to mean:

  1. Premium Brand Dropshipping : The trade name of the company that offers training, services, digital products and guidance in the field of dropshipping and e-commerce.

  2. Customer : the natural person or legal entity who purchases a product, service, subscription or training from Premium Brand Dropshipping.

  3. Agreement : any agreement between Premium Brand Dropshipping and the customer regarding the purchase of products, training or services.

  4. Service : all training courses, modules, coaching, digital products, software integrations, and other information products offered by Premium Brand Dropshipping.

  5. Written : communication via email, digital documents and messages via the dashboard or customer portal.

Article 2 — Applicability

  1. These general terms and conditions apply to all offers, orders, services, agreements and deliveries of Premium Brand Dropshipping.

  2. If the customer accepts these conditions, the customer agrees to all contents.

  3. Deviations from these conditions are only valid if agreed in writing.

Article 3 — Offer

  1. All offers from Premium Brand Dropshipping are without obligation unless expressly stated otherwise.

  2. Errors or obvious mistakes in the offer do not bind Premium Brand Dropshipping.

  3. Premium Brand Dropshipping reserves the right to change, update, or discontinue the offer.

Article 4 — Agreement

  1. The agreement is concluded when the customer places an order, uses a service or registers for a training course.

  2. After purchase, the customer will automatically receive a confirmation by email.

  3. Premium Brand Dropshipping reserves the right to refuse customers if there is suspicion of misuse or unlawful use.

Article 5 — Digital products & training

  1. Digital products, training courses and modules are delivered immediately after payment, unless otherwise stated.

  2. The customer has access as long as the product or platform is available, with a minimum warranty of 12 months.

  3. Premium Brand Dropshipping may modify or expand content, modules, or teaching materials.

Article 6 — Coaching & Community

  1. Any coaching sessions are planned in consultation with the client.

  2. Support via community or email is an obligation of effort, not an obligation of result.

  3. Premium Brand Dropshipping may remove participants from the community if:

    • inappropriate behavior

    • spam

    • deception

    • violation of rules

Article 7 — Payment

  1. Payments must be made in full at the time of ordering, unless otherwise agreed.

  2. For subscriptions, the customer is responsible for timely payment.

  3. In case of a chargeback or failed payment, the payment obligation remains.

Article 8 — No right of withdrawal (digital products)

Under EU law, the right of withdrawal expires once the customer:

  • receives a digital product,

  • receive login details,

  • gain access to the online learning environment.

The customer agrees to this upon purchase.

Article 9 — Liability

  1. Premium Brand Dropshipping is not liable for indirect damages, lost profits, lost turnover or business stagnation.

  2. We do not guarantee sales or success — results depend on the client's commitment.

  3. The customer is responsible for compliance with laws and regulations such as:

    • tax rules

    • platform rules (Bol, Shopify, Meta, Google etc.)

    • dropshipping legislation

    • consumer law

    • EAN and trademark registration

Article 10 — Use of information

  1. All training courses, videos, documents, templates, and learning materials remain the property of Premium Brand Dropshipping.

  2. It is not allowed to share, copy, distribute, sell or make public any material.

  3. Violation may result in:

    • immediate removal without refund

    • legal action

    • compensation

Article 11 — Suppliers & Dropshipping

  1. Premium Brand Dropshipping is not a supplier and is not responsible for:

    • stock

    • delivery times

    • shipping errors

    • product quality

    • returns handling

This responsibility always lies with the customer or their chosen supplier.

  1. The customer remains fully responsible for the e-commerce activities.

Article 12 — Subscriptions & Termination

  1. Subscriptions are automatically renewed unless the customer cancels through the customer portal.

  2. There will be no refunds for subscription terms already paid.

  3. In case of misuse or violation of conditions, access may be terminated immediately.

Article 13 — Complaints procedure

  1. Complaints must be submitted in writing via support.

  2. Premium Brand Dropshipping aims to respond within 5 business days.

  3. A complaint does not suspend the payment obligation.

Article 14 — Privacy & data processing

  1. Premium Brand Dropshipping processes personal data in accordance with the applicable GDPR legislation.

  2. Data is never sold or shared with third parties, except when necessary for the performance of the service.

Article 15 — Applicable law

  1. These general terms and conditions are exclusively governed by Dutch law .

  2. Disputes will be submitted to the competent court in the Netherlands.